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Privacy Policy

HQFLEX INNOVACIÓN S.L. provides information about the Privacy Policy applicable to its website: www.hqflex.com

1. Information for Users

HQFLEX INNOVACIÓN S.L., as the data controller, informs you that, in accordance with Regulation (EU) 2016/679 of 27 April (General Data Protection Regulation – GDPR) and Organic Law 3/2018 of 5 December on Personal Data Protection and the Guarantee of Digital Rights (LOPDGDD), your personal data is processed as described in this Privacy Policy.

This Privacy Policy explains how we collect your personal data, why we collect it, how we use it, with whom we share it, how we protect it and what options you have regarding the processing of your personal data.

This policy applies to the processing of personal data collected by the company in order to provide its services. By accepting the terms of this policy, you consent to the processing of your personal data as described herein.

2. Contact Details

  • Company Name: HQFLEX INNOVACIÓN, S.L.
  • Tax Identification Number (CIF): B56595283
  • Registered Address: Carrera de San Jerónimo 17, Postal Code 28014, Madrid, Spain
  • Email: info@narabh.com
  • Website: https://narabh.com

3. Our Principles

At HQFLEX INNOVACIÓN S.L., we are committed to providing our services to the highest standards, which includes handling your personal data securely and transparently. Our principles are:

  • Lawfulness: We only collect personal data for specific, explicit and legitimate purposes.
  • Data Minimisation: We limit the collection of personal data to what is strictly necessary for the stated purposes.
  • Purpose Limitation: Your data is only used for the purposes specified and in accordance with your preferences.
  • Accuracy: We keep your personal data accurate and up to date.
  • Security: We implement appropriate technical and organisational measures to protect your data against unauthorised access, accidental or unlawful loss, alteration or disclosure.
  • Access and Rectification: We facilitate access to and correction of your personal data upon request.
  • Data Retention: We retain your data only for as long as necessary for the purposes for which it was collected.
  • International Transfers: If data is transferred outside the EU/EEA, appropriate safeguards will be ensured.
  • Third Parties: Access to and transfer of personal data to third parties are carried out in accordance with applicable regulations and subject to appropriate contractual safeguards.
  • Marketing and Cookies: We comply with applicable legislation governing advertising and the use of cookies.

4. Collection and Processing of Personal Data

The types of data we may collect include:

  • Identification data: First name, surname, email address, telephone number and other relevant details.
  • Automatically collected data: Information collected automatically when you visit our website (please refer to our Cookie Policy).

The purposes for which your data is collected and processed include:

  • Providing information about our products and services.
  • Sending communications and industry updates.
  • Complying with legal obligations.
  • Improving our services and user experience.

We will always clearly inform you about the purposes for which your personal data is collected and used.

5. Legal Basis for Processing

Your personal data is processed on the following legal grounds:

  • Consent: You may withdraw your consent at any time.
  • Legal Obligation: Where processing is required by applicable law.
  • Legitimate Interest: For example, to send commercial information or newsletters, where legally permitted.
  • Contractual Relationship: Where processing is necessary to provide our services.

6. Disclosure of Personal Data

Your data may be shared with third parties that collaborate with HQFLEX INNOVACIÓN S.L. in providing services, subject to confidentiality agreements and compliance with applicable regulations.

Your personal data will not be disclosed to third parties except where legally required.

7. User Rights

As the owner of your personal data, you have the right to exercise the following rights:

  • Right of Access: Obtain confirmation as to whether your data is being processed and access that data.
  • Right to Rectification: Correct inaccurate or incomplete personal data.
  • Right to Erasure: Request the deletion of your data when it is no longer necessary.
  • Right to Restriction of Processing: Restrict the processing of your data under certain conditions.
  • Right to Data Portability: Receive your data in a structured, commonly used and transferable format.
  • Right to Object: Object to the processing of your data on legitimate grounds.
  • Right to Withdraw Consent: Withdraw any consent previously given at any time.

To exercise these rights, please send your request to info@narabh.com.

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) via www.aepd.es if you believe that the processing of your personal data does not comply with applicable regulations.

8. Legal Information and Updates

This Privacy Policy supplements the applicable data protection legislation and may be updated to reflect changes in our practices or in the applicable regulations.

In the event of substantial changes, we will notify you and ask you to review the updated version.

Last updated: 28/05/2026